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Cancellation and Refund Policy

LOSD Community School

Cancellation and Refund Policy

 

CANCELLATION INFORMATION:

 

LOSD Community School Cancellation and Refund Policy
 
Prior to your request:
Note that all cancellations must be in writing.  All refund requests must be received seven (7) days prior to the start of the activity or class to receive a refund. A standard minimum cancellation fee of $15 will be withheld from all refunds; additional fees may be deducted for materials, equipment, or other purchases made by the instructor on behalf of your participant. 
 
How do I proceed?  It's simple . . . 
Reply to the confirmation received at the time of registration.  You will find this located in your email account listed as "Community School". You may also email us directly at communityschool@loswego.k12.or.us. Please include the following components in your email:

  • Subject line: Cancellation Request
  • Student’s Name
  • Name of activity
  • Location of activity
  • Short narrative as to why you must cancel and that you understand our cancellation policy

After you send the request via email for processing, refund requests are generally batched and processed within seven (7) working days;

Our office will send a confirmation email once the refund has been processed. Upon receiving confirmation, please check your credit card account statement to be sure that the processing has been completed within 24-48 business hours by your institution.In the event that you paid by check or cash, your refund can take up to 4 weeks longer.


The Community School's Tax ID number is 93-6008560