Cancellation and Refund Policy due to COVID-19

  • Cancellation and Refund Policy due to COVID-19
    Due to COVID-19 and mandated school closure, all refunds issued during the closure will be refunded with no fee withheld. 

    LOSD Community School Standard Cancellation and Refund Policy
    All cancellations must be received via email by Community School 7 days prior to the first day of class to receive a refund. A standard minimum cancellation fee of $15 will be withheld from all refunds; additional fees may be deducted for materials, equipment, or other purchases made by the instructor on behalf of the participant. Any refunds requested within 7 days prior to the first day of class and thereafter is at the discretion of the vendor.

    How do I proceed?  It's simple . . . 

    Reply to the confirmation received at the time of registration.  You will find this located in your email account listed as "Community School". You may also email us directly at Please include the following components in your email:

    Subject line: Cancellation Request
    Student’s Name
    Name of activity
    Location of activity
    Brief explanation for requesting a cancellation

    After you send the request via email for processing, refund requests are generally batched and processed within seven (7) working days; Our office will send a confirmation email once the refund has been processed. Upon receiving confirmation, please check your credit card account statement to be sure that the processing has been completed within 24-48 business hours by your institution. In the event that you paid by check or cash, your refund can take up to 4 weeks longer.

    The Community School's Tax ID number is 93-6008560