Do you have a school-issued device and need support with:

    • Software
    • Hardware
    • ParentVue password
    • StudentVue password

    Tech Support

Do you need a school-issued device? Follow these steps:

  • Device Request and Consent

    In order to receive a device and/or access software utilized by the District such as Google Apps for Education, all students must have a parent or guardian complete the LOSD Student/Parental Consent & Technology Form on an annual basis.

    Internet Access

    A limited number of hotspots are available to "Virtual LO" online students who do not have internet access at home.  If your online student does not have internet access, please submit a Technology Work Order to request a hotspot device.  Please provide the reason for the request, your name, contact information, student name, school and grade.  The work order can be found on the District's website at https://losdhelp.zendesk.com/hc/en-us

    LOSD Device Damage and Loss Protection Program

    The Device Damage and Loss Protection Program is optional and provides an inexpensive solution for parents to reduce the financial burden if an accident, loss, or theft of a District-owned device occurs.  You will accept or decline to enroll in the program when you fill out the Student/Parental Consent & Technology Form each year. There is a $20 annual program fee, per student, with a $60 maximum fee per family.  *Enrollment/payment deadline for 2021/22 school year has now passed.  Please contact your school's Head Secretary if your student enrolls in the District after the Program deadline. 

    Qualifying families may apply for a reduced fee or waiver.  Please click HERE for more information and to access the form. Email completed forms to James Miller at millerj2@loswego.k12.or.us or send to Lake Oswego School District, c/o James Miller, PO Box 70, Lake Oswego, OR 97034.

    For more information about the Device Damage and Loss Protection Program, click HERE.

    *Devices are not considered to be covered under the program until a current Consent Form is submitted.