Technology for Students

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  • Step-by-Step Guide

Required Technology Consent Policy and Acknowledgements

  • In order for students to utilize District software or any technology resources (devices, digital textbooks, etc.), there are three actions that need to be completed at the beginning of each school year:

    1. Families must choose whether to participate in the Device Damage and Loss Protection Program.
    2. A parent or guardian must provide consent for each student to use District software and resources. 
    3. Each student and a Parent/Guardian must review and agree to the Acceptable Use Policies.

     

    Before the start of the school year, you will receive a communication via ParentSquare (https://www.parentsquare.com/signin) with the Required Technology Consent and Device Protection Program Participation Form (required for all students).

    If you elect to participate in the Protection Program (optional, but highly recommended), then you will need to finish enrollment and pay through the InTouch payment system.  These steps must be completed before the listed deadlines.

    Please note: Click the InTouch Payment System icon above to enter the Portal to enroll and pay (or submit a low-income fee waiver) for the Device Damage and Loss Protection Program.   The first time you enter the Portal, you will need to set a password - your ParentVUE password will not work.  Please click the Step-by-Step Instructions icon above to help guide you through each process.

    Device Damage and Loss Protection Program

    LOSD students who are assigned a District technology device (Chromebook or iPad) are responsible for all damages or loss, whether intentional or accidental, and regardless of whether damage or loss occurs on or off of District Property. 

     

    Each student in Grades 3-12 will be assigned a Chromebook.  Each student in Grades K-2 will be assigned an iPad. Only high school students may be given the option of using a personal device in place of a Chromebook, and the Program does not offer protection to these student-owned, personal devices.

     

    Enrollment in the Device Damage and Loss Protection Program is optional and it provides an inexpensive solution for parents to reduce the financial burden if an accident, loss, or theft occurs.  For a list of repair and replacement charges, please scroll down.

     

    Parents/guardians may choose to not participate in the LOSD Device Damage and Loss Protection Program, but will be fully responsible for any associated cost for damage, loss, or theft, regardless of whether incidents occur at home or at school.

     

    2023-2024 Annual Program Cost: 

      • $25 per student. Maximum $75 program enrollment fees per family.  
      • A fee waiver form is available for qualifying low-income families on the District’s website. Please contact your student’s school for details and to obtain Administrator approval before enrolling online.
      • The LOSD Device Damage and Loss Protection Program will cover one school year (August to August) and is non-refundable. New students receiving a device after February 1 of each calendar year may request prorated coverage.

     

    Deadlines: 

      • The 2023-2024 deadline to enroll in the Program is October 31st.  
      • Only students who are new to and enroll in the District mid-year will be eligible to enroll in the Device Damage and Loss Protection Program past the deadline: These students will have 30 days from their start date to enroll in the Program.

     

    Required Steps:

      1. Make sure you have an active ParentVUE account.  For questions about ParentVUE (usernames/passwords, activation, etc), please contact your student’s school.
      2. Activate your account with InTouch.  Your InTouch and  ParentVUE usernames are the same,  but you will need to create a password for the InTouch system the first time you use it.
      3. Within the InTouch System, you will:
        • Provide Consent and agree to the Acceptable Use Policies.
        • Accept or decline participation in the Device Damage and Loss Protection Program.
        • If coverage is selected, pay the annual program fee; or provide Administrator approval of a fee waiver/reduction.  Payment or waiver must be provided by the deadline.

     

    What are the repair and replacment charges for devices and accessories?

      • Please see the charges listed in the charts at the bottom of this page.

    What is NOT covered by the program?

      • Lost or damaged charging cords
      • Intentional misuse, abuse, willful or negligent Damage by the student or any household. members.  Determinations will be made by District Administrators/CNS).

    How do I provide Consent and/or Enroll?  

    The links to the online payment/consent system and step-by-step instructions can be found at the top of this page. The direct link to the InTouch system is https://or-lakeoswego.intouchreceipting.com/

    Questions?

    • For questions about your ParentVUE activation, passwords, access, etc, please contact your student's school.
    • For questions about obtaining a fee waiver, please contact your student's school.
    • For questions about the InTouch system, please enter a technical work order here: https://helpdesk.loswego.k12.or.us
     

    LOSD Resources

    Lake Oswego School District (LOSD) provides a vast array of technological resources to all students at all grade levels in keeping with current and established educational practices. These resources include (but may not be limited to):

      • Tablets, laptop computers, and other devices
      • Google Suite for Education (Gmail, Google Classroom, etc.)
      • Online instructional and educational applications
      • Digital textbooks
      • Video conferencing for remote learning

    LOSD strives to ensure that the systems and applications it uses are compliant with the Family Educational Rights and Privacy Act (FERPA), the Children's Internet Protection Act (CIPA), the Children's Online Privacy Protection Act (COPPA), and the Health Insurance Portability and Accountability Act of 1996 (HIPAA), if applicable.

    The Lake Oswego School Board has adopted a number of policies that address technology use. These include IIBGA - Electronic Communications System and JFCEB - Personal Electronic Devices and Social Media. In addition to these policies, the District expects parents and students to know and understand the following expectations regarding the use of technology. By acknowledging this document, parents confirm that they understand their student(s) will have access to LOSD technology resources, and that they have reviewed these expectations with each of their students attending any LOSD school.

    Software Consent

    Google Apps for Education Policy

    Lake Oswego School District utilizes Google Apps for Education.  In order to access these resources, your student will be assigned a full Lake Oswego School District 7J Google Apps for Education account. This means your child will receive an email account, access to Google Docs, Calendar, and Sites. While student privacy remains a top priority in the Lake Oswego School District, students may be able to selectively release educational records by changing the security setting profiles of his/her account. Access to and use of Google Apps for Education and to district technology is considered a privilege accorded at the discretion of the Lake Oswego School District. The district maintains the right to immediately withdraw the access and use of Google Apps for Education when there is reason to believe violations of law or district policies have occurred. In such cases, the alleged violation will be referred to the principal for further investigation and account restoration, suspension or termination. As a tenant of the Agreement with the State of Oregon, the state reserves the right to immediately suspend any user account in question of appropriate use. Pending review, a user account may be terminated as part of such action.

    The District uses other software, applications and extensions for educational purposes.

    Zoom and Google Meet Permission

    For remote sessions, the Lake Oswego School District utilizes Zoom and/or Google Meet. These real-time video conferencing tools will allow teachers to engage in short class meetings to build connections with students during Remote Learning. In addition, Lake Oswego teachers may use live video conferencing for check-ins and as a way to provide feedback to students. This tool may also be used with related services to support individual student goals. During the use of live video conferencing, students are expected to respect the privacy of others. Students are not allowed to take pictures or screenshots, or record any sessions. In addition, students should use proper online etiquette, including muting themselves when they are not talking and taking turns, so that everyone can participate in the discussion. When the session is over, students must close out the app once the teacher has ended the session. Most importantly, students are expected to be kind and respectful during the live video conferencing session.

    Software/Apps

    Lake Oswego School District uses various 3rd party software, apps, extensions, and more.

    By providing consent in the Payment Portal, I acknowledge that I have read and understand the Software Consent policies. I understand that my child will be assigned a full Google Apps for Education account, and agree to the terms and conditions of the Google Apps for Education Policy. I also give permission for my child to receive and/or transmit audio/video images via Video conferencing software; and I agree to the use of other District-approved software, applications and extensions.

    Acceptable Use Policies

    Student Internet Acceptable Use Policies

    Elementary Students (Grades K–5)

        1. The student understands that their use of technology at school and for school should be limited to school-related activities in support of their education.
        2. The student understands that they should behave appropriately and safely while using technology, including protecting their personal information.
        3. The student understands that school-related technology use is not private and could be subject to review at any time.
        4. The student understands that they should use technology in ways that their teachers and family are aware of and are in support of.
        5. If the student should encounter anything strange or unexpected while using technology, they will seek the help and guidance of a teacher.
        6. The student will do their best to learn what it means to be a good digital citizen and strive to become a good digital citizen, both at school and outside of school.
        7. The student respects that the adults who work at school can direct their use of personally owned technology while at school (including on buses) and that this may include being asked to leave it at home or put it away.

    Secondary Students (Grades 6 and higher)

        1. All use of district technology should be in support of the student’s education. The student will not personalize or change settings of any device that could be used by others. The student will try not to damage or permanently mark any school-owned technology. The student understands that they are responsible to repair/replace any damage done to school-owned technology.
        2. When using district technology and systems, the student understands that they are expected to use appropriate tone and content for the educational environment. The student will behave online realizing that anything they do could potentially be viewed by employees of the school district, even perhaps without their knowledge.
        3. The student understands that they have the right and obligation to protect their files and other resources. Among other reasonable and appropriate measures, this includes periodic changing of passwords, properly securing devices, and exiting/logging out of data systems when not in active use. The student will not leave technology tools logged in when they are done using them.
        4. Use of a district-provided account of any kind should be limited to the student. The student will never access any other students’ accounts. The student will not share their passwords with other students. Any time the student suspects that a password to a district-related system has been intentionally or accidentally communicated, they will change it.
        5. Whenever possible, the student will use district-provided systems to accomplish educational objectives. If a system asks for personal information such as full name, address, ID number, or birthdate, the student will alert a teacher and proceed only after adult guidance.
        6. The student respects that the adults who work at school can direct their use of personally owned technology while at school (including on buses) and that this may include being asked to leave it at home or put it away. The student will always check with teachers or administration regarding the specific rules before bringing technology to school or school buses. If allowed at school, the student knows that these tools are subject to district use guidelines.
        7. The student recognizes that they have off-site access to many technological tools and resources and that use of these tools is subject to the same expectations as for appropriate use at school.
        8. The student knows that vandalism of any kind or intentional misuse of district electronic systems (including attempts to bypass the district’s content filtering system) is strictly prohibited and may be met with disciplinary action.
        9. The student will try their best to learn what it means to be a good digital citizen and strive to become a good digital citizen, both at school and outside of school.
        10. The student will sign up for online services using their district account only in pursuit of educational objectives in consultation with a teacher. The student will not use district-provided email or information in order to sign up for non-school-related services.

    Parent/Guardian Acceptable Use Policy Acknowledgement

    By providing consent, I acknowledge that as the parent or guardian of this student, I have read the district’s Acceptable Use Policy (AUP) and this contract.  I understand that controversial material is available on the Internet and I permit my child to use the Internet despite this potential availability. By doing so, I agree to enforce acceptable use when my child is off district property. I will not hold the district responsible for materials my child acquires on the network. My child uses the Internet at my child’s own risk and at my own risk. I hereby release the district from any claim arising from my child’s use of the Internet. I agree to report any misuse of the Internet resources to a district administrator. I understand that my child’s violation of the district’s computer AUP may result in the loss of Internet access and/or my child’s user account; may result in other disciplinary action; and may constitute a criminal offense. I hereby give my permission for my child to access the Internet/network and I give permission to the district to issue an account for my child. I certify that the information contained on this application is correct. I also give permission for my child to use Google Apps for Education and other third-party services. The law allows the District to consent to the collection of personal information on behalf of its students, thereby eliminating the need for individual parental consent given directly to the service operator. A complete list of these services offered by the District for educational purposes is available from the District office. This form will constitute consent for our schools to provide your child’s personal identifying information to the service operators on file with the District office.

2023-2024 LOSD Device Damage and Loss Protection Plan Program Charges

  • Coverages, Exclusions, and Per Device Fees (no family maximum)

    Potential Damage or Issue

    Fees: Decline Program Enrollment

    Fees: Accept Program Enrollment

     Lost or Stolen Device

     Note: Loss must be reported to staff as soon as possible. 

     Chromebook: $400

     iPad: $300 

    • Keyboard Case: $100
    • Clear Case: $50

     1st incident: $50

     2nd incident: $100

     3rd incident: Full cost of device and case

     1st and 2nd incident fees will be waived if the device is stolen and a police report is filed.

     Cracked/damaged screen or other Chromebook/iPad damage due to accident

     (example: headphone jack or charger broken off inside device, damaged screen, etc)

    Full cost of repair

    Repair charges are based on the current average of actual professional repair service costs by category/device as listed in Chart 1.

     

     1st incident: $0

     2nd incident: $0

     3rd incident: Full cost of repair (see Chart 1) 

     Accident must be reported within one week of incident.

    Negligence or willful/intentional damage to Chromebook/iPad or accessories

     

    (example: throwing or stepping on device, stickers/writing on device, intentional scratching, removing keys, etc.) 

     

    Full cost of device/accessory replacement or repair, as listed in Chart 1.

     

    Negligence/intent to be determined by District Administrators/CNS)

     

    Full cost of device/accessory replacement or repair, as listed in Chart 1.

     

    Negligence/intent to be determined by District Administrators/CNS)

     

    Lost or damaged device charging accessories

     

    (example: damaged charging cords, lost Chromebook charging adapter, etc)

     

     At cost

     At cost

    Defective Chromebook/iPad or defective charging accessories

     

    (example: will not charge or turn on, faulty speaker, defective microphone, charger stops working, etc)

     

    $0

     

    Defective charging accessories may be exchanged at no cost.

    Responsibility for repair caused by a malfunction or maintenance issue will be determined by the LOSD’s Computer Network Services (CNS) Department. 

     

    $0

     

    Defective charging accessories may be exchanged at no cost.

    Responsibility for repair caused by a malfunction or maintenance issue will be determined by the LOSD’s Computer Network Services (CNS) Department. 

     

     

    NOT COVERED BY DEVICE DAMAGE AND LOSS PROTECTION PROGRAM:

    • Charging Cords
    • Charging Adapters
    • Intentional Damage (as determined by district administrators/CNS)

    GENERAL TERMS:

    • Two incidents total per device, in any combination (damage/stolen), are covered per year.
    • All repair, loss, or incident fees are per device. Family maximum does not apply.
    • If the lost or stolen Chromebook/iPad is later recovered, the repair/replacement fee will be refunded.
    • If a student leaves the District but does not return the Chromebook/iPad, they will be fined for the full replacement cost, and standard rules for the restriction of student records and transcripts will apply. 
    • If you do not enroll in the LOSD Device Damage and Loss Protection Program, you will be financially responsible for the full cost of the repair or replacement of the Chromebook/iPad/Case, regardless of the incident location.

    Chart 1 - 2023-2024 Charges

    Chromebook Charges

     

      Full Chromebook Replacement

    $400

      Display Housing

    $15

      Screen

    $140

      Bottom Case/Rubber Trim

    $20

      Hinge (per hinge)

    $10

      Key (per key)

    $5

      System Board

    $170

      Battery

    $50

      Top Case/Keyboard

    $30

      Touch Pad

    $10

      USB Board

    $15

      Charging Adapter/Cord (no charge if defective)

    At Cost

    iPad Charges

     

      Full iPad Replacement (Device only)

    $300

      Clear Case - (Grade 1)

    $50

      Keyboard Case - (Grades  K-2)

    $100

      Screen

    $60

      System Board

    $200

      Glass Digitizer

    $20

      Charging port

    $100

      Head phone jack

    $25

    Charging adapter/cord (no charge if defective)

    At Cost